CMS, AI, and the Evolution of Prior Authorization

Electronic prior authorization is evolving rapidly, with AI and new CMS proposed rules poised to transform how patients access medications. In this episode of NCPDPunscripted, Pooja Babbrah sits down with Anu Kaur, PharmD, RPh, SFC™, Technology Solutions Management Consultant and Clinical Pharmacist at Conduent, to discuss the future of prior authorization, the role NCPDP standards play in enabling faster, more transparent prior authorization workflows, and how AI can help reduce administrative burden while keeping patients at the center of care.